EN 
PL Your daily tasks:
We are looking for someone to join our team as a Complaint Specialist. If you are a detail-oriented, well-organized person who enjoys working with customers and suppliers, we invite you to participate in the recruitment process.
Specialist for complaints (m/f)
Place of work: Wieluń
- reporting complaints to suppliers and manufacturers.
- accepting and handling customer complaints.
- supervision of the complaint process from the submission of the complaint to the conclusion of the case.
- keeping records of complaints and deliveries that are not compliant.
- cooperation with clients regarding the handling of complaints.
- handling complaints and interventions on forwarding platforms.
- preparation of the complaint documentation, including photographic documentation.
- marking and supervision of goods that are not compliant in the warehouse.
- cooperation with other departments of the company in order to effectively implement the complaint process.
- reporting of results and participation in inventory of advertising stores.
- cost optimization related to the handling of complaints.
The ideal candidate(s) will have:
- a minimum of secondary education
- knowledge of the MS Office package
- experience in cooperation with suppliers or in a similar position
- knowledge of English language allowing for free communication
- An additional advantage will be knowledge of ERP systems
We offer:
- the opportunity to acquire new skills and expand knowledge,
- cooperation with various departments of the company,
- real impact on improving the advertising processes,
- stable work in a dynamically developing environment,
- access to private medical care,
- option to take advantage of life insurance on preferential terms,
- participation in sporting events and integration meetings.
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